About Us

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Lancaster Puppies (www.lancasterpuppies.com) is one of America’s largest online marketplaces for connecting responsible breeders and dog sellers with puppy buyers. Founded in 2006, Lancaster Puppies helps thousands of families find their new best friend each year. Our mission is to make the process of finding a puppy safer, simpler, and more transparent for everyone involved.

We prioritize responsible advertising practices and aim to support the highest possible standards of animal welfare. By offering a platform for reputable breeders, and helping buyers make informed choices, we work to ensure the health and well-being of puppies while promoting responsible breeding and pet ownership.

Lancaster Puppies is proud to be trusted by buyers and sellers across the country, and has earned a rating of 4.3 out of 5 stars on Trustpilot.

What We Do

Lancaster Puppies is an online marketplace that helps families find their perfect puppy with confidence. Our platform makes it easy to browse listings that include detailed breeder or seller profiles, health information about the puppies and their parents, and clear photos or videos to ensure transparency.

We also offer guidance and resources to help buyers identify reputable breeders, learn about breed characteristics, and get ready to welcome a new puppy into their home. We believe that responsible breeding and purchasing decisions start with education, transparency, and open communication.

Do We Check the Listings Placed on Our Website?

Yes. To maintain a safe and trustworthy marketplace, our dedicated Trust & Safety team reviews listings to ensure they meet our high standards for transparency and responsible advertising. While we do not visit every breeder, we actively monitor our platform for suspicious or inappropriate listings. We also rely on our community to report concerns so we can investigate them thoroughly.

What Are Some Reasons a Listing Might Be Removed?

Our Trust & Safety team may remove any listing that violates our policies, including for the following reasons:

• Inaccurate Information: All details—breed, birthdate, price, and description—must be truthful and complete. Misleading, vague, or false listings will be rejected.
• Inappropriate Language or Claims: Listings must use professional, respectful language with no offensive terms or misleading claims.
• Non-Compliance with Laws: Sellers must follow all relevant state and federal animal welfare, sales, and advertising regulations.
• Poor-Quality or Misleading Images: Photos must be clear, clean, and well-lit, showing the actual puppy for sale. Misrepresenting parent photos or using inappropriate content is prohibited.
• Incorrect Breed Identification: The breed listed must match the puppy shown in the photos.
• Unusual or Inconsistent Pricing: Listings with suspiciously low or inconsistent prices may be flagged for review or removed.
• Fraudulent or Duplicate Listings: False, duplicate, or third-party sales (selling a puppy you don’t own or aren’t authorized to sell) are not allowed.
• Unverified Claims: Any claims about registration, pedigree, or vaccinations must be accurate and verifiable. Sellers may be asked to provide proof upon request.

For full details, please review our Seller & Advertising Policies.

How Can I Contact Lancaster Puppies?

You can reach our support team through our Contact Us page.

We’re here to answer questions, investigate concerns, and help you have the safest, happiest experience finding your new puppy.

Thank you for being part of our community!

The Lancaster Puppies Team