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If you don't receive your pet for any reason, we'll refund the entire amount you paid, including the deposit. This protection applies even though deposits are normally non-refundable – so you're always covered against scams.

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{{siteName}} Safety Advice: You MUST read our buyer's checklist before contacting the advertiser.

Use LancasterPuppies’ deposit service to conveniently pay your deposit by card. We’ll keep it safe until you and the breeder have reached a mutual agreement to release it.

Please note: you can only place {{depositLimitPerListing}} deposits on one listing at a time.

Use {{sitename}}' Safe Deposit Service. Pay your deposit by card, wait for the breeder to accept, and get ready for collection day!

With our money-back guarantee, it is the safest way to reserve your pet. 

Use {{sitename}}' Safe Deposit Service. Pay your deposit by card, wait for the breeder to accept, and get ready for collection day!

With our money-back guarantee, it is the safest way to reserve your pet. <depositTerms>Find out how we have you covered.</depositTerms>

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Get these benefits when you pay via Lancaster Puppies

• For puppy parents: exclusive access to Zigzag, #1 puppy training app dedicated to puppy hood

Helpful perks with PawCover

Full refund if you don't receive your pet

Pay the full amount up front - we keep it safe

Confirm collection to release balance to breeder

Get covered in 3 simple steps:

Health Guarantee: included in PawCover

Horse’s pedigree

4. Collection

1. Introduction

3. Reservation

2. Viewing

The secure choice with payment protection and a 6-month health guarantee.

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End the current agreement and just send a normal inquiry to the seller about this puppy.

Cancel my approved reservation and send a regular message

If you now contact the seller about this puppy, your approved reservation and its agreed terms will be canceled.

Stay with your current agreement and don’t contact about the new puppy.

Keep my approved reservation

Your current reservation request for another puppy in this litter has already been approved by the seller, including an agreed price.

Your current purchase remains in place, and this new request cannot be made.

Because payment has been made, it’s not possible to switch your reservation to a different puppy.

You’ve already transferred money to the seller for another puppy in this litter.

Remove your reservation request and just send a normal inquiry to the seller about this puppy.

Cancel my reservation and send a regular message

If you contact the seller about this new puppy, your current reservation request will be affected. Please choose how you’d like to continue:

Stay with your existing reservation and don’t contact about the new puppy.

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You’ve already requested to reserve a puppy from this litter!

To proceed with messaging, we require you to verify your phone number.

For platform safety reasons we need you to verify your phone number before you proceed.

Your phone number has been verified and you are good to go!

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PawCover protects your payment from the moment you reserve, and your new pet for their first six months at home. So you can focus on the exciting part.

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You can edit your bank details for payments below:

To enable payments please add in the bank account where you would like to receive your funds.

We will ask you to take a picture of an identity document. You can use a passport, driver's license or ID card.

We will ask you to take a selfie, so we can check you are the person on the identity document.

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You have a new family member!

We’ll ask for your contact details to support a smooth handover and help the breeder verify the pet’s new home.

Reserve pet

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Remember to pay the remaining balance before collection

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In order to receive payments you need to add bank account details of the account you want money to be sent to.

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Extend your free health guarantee to 12 months by enrolling with Fetch Pet Insurance.

Your breeder has provided you with a secure PIN. Enter it below to reserve and pay for your pet safely through our platform.

If you don’t have a PIN, contact the breeder to receive your PIN before continuing with payment.

This breeder hasn’t finished setting up on-platform payments with PawCover protection. We’ve let them know so they can enable it. Please check back soon.

Reserve pet with PawCover

Deposit paid successful

Discover your pets homezone. Manage rehoming and find valuable services for your new family member in My Pets

Payment successful - you're getting a new pet!

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Your account verification got rejected.

This usually takes a few minutes, but can take up to 48 hours.

Your account verification is pending.

You can now use your PIN for transactions.

Your ID verification is complete.

Cover for illness, death and injury for your new puppy, with a maximum benefit of £5,000

Activate Your Free Insurance

The new owner will be the policyholder of this free insurance and understands in the event of a claim, an excess is payable.

Terms, conditions and excesses apply. For a summary of what is covered, you should read the <freeProductLink>Insurance Product Information Document</freeProductLink> for the 5 week free pet insurance from Agria, and for further information, please refer to the <termsLink>Policy Terms and Conditions booklet</termsLink>.

Terms, conditions and excesses apply. For a summary of what is covered you can read the Insurance Product Information Document for the <freeProductLink>5 weeks free pet insurance from Agria</freeProductLink> and for further information please refer to the Policy <termsLink>Terms and Conditions</termsLink> booklet. These important documents will also now be sent to you by post / email.

Up to £4,000 toward vet fees and instant cover for your pet. For more information <moreInfoLink>click here</moreInfoLink>

LancasterPuppies will store your details and share them with Agria Pet Insurance, however your payment details are not shared. 

Pet Media Ltd trading as LancasterPuppies is an Appointed Representative of Agria Pet Insurance Ltd, who administer the insurance. Agria Pet Insurance is authorized and regulated by the Financial Conduct Authority, Financial Services Register Number 496160. Agria Pet Insurance Ltd is registered and incorporated in England and Wales with registered number 04258783. Registered office: First Floor, Blue Leanie, Walton Street, Aylesbury, Buckinghamshire, HP21 7QW. Agria insurance policies are underwritten by Agria Försäkring who is authorized and regulated by the Prudential Regulatory Authority and Financial Conduct Authority.

Get comprehensive pet insurance coverage with 5 weeks free. Protect your furry friend today.

5 weeks free insurance from Agria

Your policy number is {{policyNumber}} and is valid from {{coverStartDate}} until {{coverEndDate}}. You will receive an email from {{provider}} with confirmation of your cover.

Sorry, we couldn't activate your insurance right now. We're working on it and Lancaster Puppies support will be in touch.

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