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Pet ownership experience

Time absent from your pet

Your household

It only takes a minute but helps you and the breeder see if you’re the perfect match for his dog. Only do it once – your answers will be saved for next time!

Increase your chances being seen by answering a few questions

10% lifetime discount with Fetch Pet Insurance

We’ve got you covered if your pet develops a critical illness within 6 months of collection.

Pet health guaranteed

If you don't receive your pet for any reason, we'll refund the entire amount you paid, including the deposit. This protection applies even though deposits are normally non-refundable – so you're always covered against scams.

Your payment is protected

Take no risk and pay for your pet the safe way

<highlight>PetPayments</highlight> are a great way to pay as you get a Health Guarantee and Payment Protection

<highlight>PetPayments</highlight> are safer than cash 
or bank transfers as you get a Health Guarantee and Payment Protection

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{{siteName}} Safety Advice: You MUST read our buyer's checklist before contacting the advertiser.

Use LancasterPuppies’ deposit service to conveniently pay your deposit by card. We’ll keep it safe until you and the breeder have reached a mutual agreement to release it.

Please note: you can only place {{depositLimitPerListing}} deposits on one listing at a time.

Use {{sitename}}' Safe Deposit Service. Pay your deposit by card, wait for the breeder to accept, and get ready for collection day!

With our money-back guarantee, it is the safest way to reserve your pet. 

Use {{sitename}}' Safe Deposit Service. Pay your deposit by card, wait for the breeder to accept, and get ready for collection day!

With our money-back guarantee, it is the safest way to reserve your pet. <depositTerms>Find out how we have you covered.</depositTerms>

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Ready to safely reserve your new pet?

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Get these benefits when you pay via Lancaster Puppies

• For puppy parents: exclusive access to Zigzag, #1 puppy training app dedicated to puppy hood

Helpful perks with every Pet Payment


Full refund if you don't receive your pet

Pay the full amount up front - we keep it safe

Confirm collection to release balance to breeder

Get covered in 3 simple steps:

Lancaster Puppies Guarantee: with every Pet Payment

Horse’s pedigree

4. Collection

1. Introduction

3. Reservation

2. Viewing

The secure choice with added benefits like payment protection and a health guarantee.

Find your pet with {{siteName}}

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End the current agreement and just send a normal inquiry to the seller about this puppy.

Cancel my approved reservation and send a regular message

If you now contact the seller about this puppy, your approved reservation and its agreed terms will be canceled.

Stay with your current agreement and don’t contact about the new puppy.

Keep my approved reservation

Your current reservation request for another puppy in this litter has already been approved by the seller, including an agreed price.

Your current purchase remains in place, and this new request cannot be made.

Because payment has been made, it’s not possible to switch your reservation to a different puppy.

You’ve already transferred money to the seller for another puppy in this litter.

Remove your reservation request and just send a normal inquiry to the seller about this puppy.

Cancel my reservation and send a regular message

If you contact the seller about this new puppy, your current reservation request will be affected. Please choose how you’d like to continue:

Stay with your existing reservation and don’t contact about the new puppy.

Keep my current reservation request

You’ve already requested to reserve a puppy from this litter!

For your safety, and that of others, we require you to verify your phone number before being able to proceed.

Your phone number has been verified and you are good to go!

Success!

A 6 digit verification code hase been sent to

Verification code has been sent

You can edit your bank details for Pet Payments below:

To use Pay by PIN, you need to add the bank account details to which you want to send the money.

Bank Details

Payment

Confirm pick-up

Congratulations!
You have a new family member!

We’ll ask for your contact details to support a smooth handover and help the breeder verify the pet’s new home.

Confirm your details

Transaction history

In order to use PetPayments you need to add bank account details of the account you want money to be sent to.

Bank details for PetPayment

Payment settings

Protect your best friend with the most comprehensive coverage.

Your breeder has provided you with a secure PIN. Enter it below to reserve and pay for your pet safely through our platform.

If you don’t have a PIN, contact the breeder to receive your PIN before continuing with payment.

Reserve pet

Pet Payment successful - you're getting a new pet!

Cover for illness, death and injury for your new puppy, with a maximum benefit of £5,000

Activate Your Free Insurance

The new owner will be the policyholder of this free insurance and understands in the event of a claim, an excess is payable.

Terms, conditions and excesses apply. For a summary of what is covered, you should read the <freeProductLink>Insurance Product Information Document</freeProductLink> for the 5 week free pet insurance from Agria, and for further information, please refer to the <termsLink>Policy Terms and Conditions booklet</termsLink>.

Terms, conditions and excesses apply. For a summary of what is covered you can read the Insurance Product Information Document for the <freeProductLink>5 weeks free pet insurance from Agria</freeProductLink> and for further information please refer to the Policy <termsLink>Terms and Conditions</termsLink> booklet. These important documents will also now be sent to you by post / email.

Up to £4,000 toward vet fees and instant cover for your pet. For more information <moreInfoLink>click here</moreInfoLink>

LancasterPuppies will store your details and share them with Agria Pet Insurance, however your payment details are not shared. 

Pet Media Ltd trading as LancasterPuppies is an Appointed Representative of Agria Pet Insurance Ltd, who administer the insurance. Agria Pet Insurance is authorised and regulated by the Financial Conduct Authority, Financial Services Register Number 496160. Agria Pet Insurance Ltd is registered and incorporated in England and Wales with registered number 04258783. Registered office: First Floor, Blue Leanie, Walton Street, Aylesbury, Buckinghamshire, HP21 7QW. Agria insurance policies are underwritten by Agria Försäkring who is authorised and regulated by the Prudential Regulatory Authority and Financial Conduct Authority.

Your policy number is {{policyNumber}} and is valid from {{coverStartDate}} until {{coverEndDate}}. You will receive an email from {{provider}} with confirmation of your cover.

Sorry, we couldn't activate your insurance right now. We're working on it and Lancaster Puppies support will be in touch.

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