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If you don't receive your pet for any reason, we'll refund the entire amount you paid, including the deposit. This protection applies even though deposits are normally non-refundable – so you're always covered against scams.

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Here’s what’s included when you use Pet Payments

<highlight>Pet Payments</highlight> protects you and your pet, from secure payment through to the first six months together

<highlight>PawCover</highlight> protects you and your pet, from secure payment through to the first six months together

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{{siteName}} Safety Advice: You MUST read our buyer's checklist before contacting the advertiser.

Use LancasterPuppies’ deposit service to conveniently pay your deposit by card. We’ll keep it safe until you and the breeder have reached a mutual agreement to release it.

Please note: you can only place {{depositLimitPerListing}} deposits on one listing at a time.

Use {{sitename}}' Safe Deposit Service. Pay your deposit by card, wait for the breeder to accept, and get ready for collection day!

With our money-back guarantee, it is the safest way to reserve your pet. 

Use {{sitename}}' Safe Deposit Service. Pay your deposit by card, wait for the breeder to accept, and get ready for collection day!

With our money-back guarantee, it is the safest way to reserve your pet. <depositTerms>Find out how we have you covered.</depositTerms>

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Get these benefits when you pay via Lancaster Puppies

• For puppy parents: exclusive access to Zigzag, #1 puppy training app dedicated to puppy hood

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Full refund if you don't receive your pet

Pay the full amount up front - we keep it safe

Confirm collection to release balance to breeder

Get covered in 3 simple steps:

Health Guarantee: included with Pet Payments

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The secure choice with payment protection and a 6-month health guarantee.

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Pet Payments protect your payment from the moment you reserve, and your new pet for their first six months at home. So you can focus on the exciting part.

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You can edit your bank details for payments below:

To enable payments please add in the bank account where you would like to receive your funds.

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We will ask you to take a selfie, so we can check you are the person on the identity document.

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You have a new family member!

We’ll ask for your contact details to support a smooth handover and help the breeder verify the pet’s new home.

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Remember to pay the remaining balance before collection

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In order to receive payments you need to add bank account details of the account you want money to be sent to.

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Extend your free health guarantee to 12 months by enrolling with Fetch Pet Insurance.

Your breeder has provided you with a secure PIN. Enter it below to reserve and pay for your pet safely through our platform.

If you don’t have a PIN, contact the breeder to receive your PIN before continuing with payment.

This breeder hasn’t finished setting up on-platform payments with Pet Payments protection. We’ve let them know so they can enable it. Please check back soon.

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Discover your pets homezone. Manage rehoming and find valuable services for your new family member in My Pets

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This usually takes a few minutes, but can take up to 48 hours.

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You can now use your PIN for transactions.

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Cover for illness, death and injury for your new puppy, with a maximum benefit of £5,000

Activate Your Free Insurance

The new owner will be the policyholder of this free insurance and understands in the event of a claim, an excess is payable.

Terms, conditions and excesses apply. For a summary of what is covered, you should read the <freeProductLink>Insurance Product Information Document</freeProductLink> for the 5 week free pet insurance from Agria, and for further information, please refer to the <termsLink>Policy Terms and Conditions booklet</termsLink>.

Terms, conditions and excesses apply. For a summary of what is covered you can read the Insurance Product Information Document for the <freeProductLink>5 weeks free pet insurance from Agria</freeProductLink> and for further information please refer to the Policy <termsLink>Terms and Conditions</termsLink> booklet. These important documents will also now be sent to you by post / email.

Up to £4,000 toward vet fees and instant cover for your pet. For more information <moreInfoLink>click here</moreInfoLink>

LancasterPuppies will store your details and share them with Agria Pet Insurance, however your payment details are not shared. 

Pet Media Ltd trading as LancasterPuppies is an Appointed Representative of Agria Pet Insurance Ltd, who administer the insurance. Agria Pet Insurance is authorized and regulated by the Financial Conduct Authority, Financial Services Register Number 496160. Agria Pet Insurance Ltd is registered and incorporated in England and Wales with registered number 04258783. Registered office: First Floor, Blue Leanie, Walton Street, Aylesbury, Buckinghamshire, HP21 7QW. Agria insurance policies are underwritten by Agria Försäkring who is authorized and regulated by the Prudential Regulatory Authority and Financial Conduct Authority.

Get comprehensive pet insurance coverage with 5 weeks free. Protect your furry friend today.

5 weeks free insurance from Agria

Your policy number is {{policyNumber}} and is valid from {{coverStartDate}} until {{coverEndDate}}. You will receive an email from {{provider}} with confirmation of your cover.

Sorry, we couldn't activate your insurance right now. We're working on it and Lancaster Puppies support will be in touch.

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<highlight>PetPayments</highlight> are safer than cash or bank transfers as you get a Health Guarantee and Payment Protection

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